Isala Hospital – centralized callcenter

Isala HospitalLead customers to the right appointment The Isala Hospital is located in Zwolle (The Netherlands) and receives more than 3000 phone calls per day from people who want to make an appointment at an outpatient clinic. Previously, employees had to find the right protocol in multiple directories. This was unclear and time-consuming. Today, Isala…

The Cedar Group – verify the validity of claims

The Cedar Group Verify the validity of claims The Cedar Group, based in California, is an education provider in the area of Behavior Analysis. They specialize in the treatment of children with autism. Doctor Michael Cameron translates his specialist knowledge into interactive decision trees. In essence, The Cedar Group uses the Berkeley Publisher to provide…